What is a Reputation Management?
You have an audience and no matter how big or small it is, they are paying attention to you. We are all humans and recognize that it is possible to make mistakes through social media whether it is a misspelling or an employee goes rogue. However, brands, and individuals, are expected to operate at near perfection one hundred percent of the time.
Having a plan in place for when or if something goes wrong can save you a costly cleanup bill. We highlighted ten brands that have slipped up on social media in a blog to bring more awareness to mistakes that have been made so they do not continue to happen. It could hurt your brand big time.